MANAGED
COMMUNICATION
SERVICES

In today’s world, telephones are still an integral part of any business communication; some might consider it the most important asset within your business!

Simplify your life.  Simplify your business.

The main reason most companies buy a new phone system is cost savings and functionality such as voicemail, mobility and wireless. Each person, department and organization has their own requirements as to what a telephone system means.

Questions to consider when purchasing

  • What telephone system best fits our needs? Voice Over IP (VoIP), premise based
  • Do we need to integrate out system with other business systems? Outlook, ERP, CRM
  • What functionality do our employees need? Consider the needs of each employee and department

Preferred Communication Method

VoIP is the most preferred method of communication since it runs through you existing network cabling. VoIP converts analog voice signals to digital, and creates a two way communication using internet protocol. VoIP is less expensive than your traditional phone line.

Seamless Communications with SmileTEL

COMMUNICATING BETWEEN OFFICES CAN BE A SEAMLESS EVENT – THINK MOBILITY!

SmileTEL offers a seamless solution by Samsung that will allow office calls to ring simultaneously at up to five different locations. Once a call is transferred to your desk phone you can remotely have the call ring at other locations.

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NO MISSED CALLS MEANS NO MISSED OPPORTUNITIES.

Employees need access to business calls whether they’re at their desk, walking around the office, visiting another branch, in their car, or remotely working from home.

SYSTEM INTEGRATION WITH MICROSOFT OUTLOOK

How would you like to be out of the office and have your voicemail messages sent directly to your Outlook? SmileTEL can offer you flawless synchronization between Outlook and OfficeServ by Samsung.

With voicemail to e-mail, all voicemail message will be converted to a wave file and dropped into your Inbox for further action. Message are clearly marked as to who left the message, time and date.

MANAGED COMMUNICATION SOLUTIONS FOR YOUR BUSINESS.

Smile’s Comprehensive Solution Support Program to help you manage your communication and take the burden off your IT Department.

The SmileTEL Support Program includes:
  • All Parts & Labor to Repair Equipment

  • Advanced Replacement on Equipment

  • Unlimited Help Desk Support

  • Unlimited Remote System Programming

  • Annual Site Visit to Inspect System

  • Annual Cleaning of Telephone Sets

  • Annual Replacement of Telephone Handset Cords

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