IT ASSESSMENT
Provides an in-depth analysis or your current network. We examine your infrastructure, performance, security and management of your network.
Simplify your life. Simplify your business.
The IT Assessment process used to gather a precise, unbiased and expansive understanding of an organization’s IT infrastructure, assets, performance and costs. Smile’s highly analytical information and insight resulting from an IT Assessment differs from other, more general “network analyses” which often overlook critical deficiencies, don’t take business objectives into account, or fail to address specific customer concerns, and overlook future technology needs and growth.
Latent Vulnerabilities and Threats Can Have Disastrous Results
Security breaches, data loss and disasters are unfortunate realities that most businesses will experience at some point in time, yet a vast majority of business owners possess a false sense of immunity from such threats. Even in light of recent and constant high profile security breaches, scandals, disasters and data loss in billion dollar corporations, many small and medium size businesses (SMBs) still rely precariously on old, legacy firewalls and out-of-the-box “fail-proof” backup systems, which are alarmingly insufficient for protecting their most valuable business assets.
According to a recent study by Ponemon Research Institute, 90% of all organizations surveyed have had a security breach in the last 12 months.
More than half of the CEO’s of those companies breached felt their IT infrastructure was “moderately to well protected” from invasion prior to the security incident, but couldn’t elaborate as to what kind of protections they had in place or how they knew they were sufficient.
When it comes to data security, backup and recovery, it’s not uncommon for business owners and CEO’s to be under-informed of just how vulnerable their business really is to the myriad of potential causes of data loss, including security breaches, viruses/malware, hardware failures, current/former employee tampering and other “disasters” that run rampant today.
THE STATISTICS ARE ALARMING
Statistics show the impact of the IT-related risks impacting SMBs in profound ways:
Data Loss
48% of SMBs have experienced data loss as a result of improper data backup and/or inadequate disaster recovery plans.
Disaster Declaration
Almost 25% of SMBs are likely to declare a disaster in any given five-year period.
The Damages
The average total cost of damages and recovery for an SMB that incurs a disaster is $1.4 million.
Downtime
Every hour of downtime costs an SMB an average of $145,000.
Inconvenient Truths
90% of SMBs have experienced a security breach within the last year. 59% of SMBs have suffered two or more security incidences in that same time period.
Bottom Line Impact
41% of SMBs reported the security breach they experienced resulted in $500,000+ in combined expenses.
The IT Assessment is the key to unlocking a complete understanding of an organization’s IT infrastructure so any necessary adjustments can be identified and made to optimize the function’s performance and costs while optimally aligning with the specific needs and direction of the business.
THE PRIMARY CRITICAL AREAS Of ANALYSIS INCLUDE:
Hardware and core applications summary
Age of all hardware, operating systems, and firewalls, as well as the warranty and service provider information for all software and equipment.
Microsoft Updates
defines deficient service pack levels and updates.
Security
Firewall, anti-virus, anti-spam, anti-malware and intrusion detection applications in use, as well as document handling, terminal servers, password criteria and email security settings.
Disaster Preparedness
Frequency and method of local data backup on workstations, laptops and servers, as well as documented disaster preparedness and offsite data recovery plans.
Network Stability, Reliability and Performance
Type of network configuration and growth potential, routine maintenance, and remote access to network, and bottlenecks in network infrastructure.
Internet
Internet Service Providers, speed, bandwidth and connectivity, as well as email hosting and storage, wireless connections and internet usage policies.
Configuration Simplicity and Usability
Data center(s) utilization, server room setup, equipment labeling and ease of system use, as well as help desk resources, network configuration and notification – resolution of tickets.
Compliance and Documentation
License compliance, auditing, retention and policy documentation.
Ongoing Maintenance
Current maintenance schedule, service providers and uptime policies.
IT Budget and Planning
IT spending and costs review, strategy and expansion planning.
WHAT DOES THE ASSESSMENT INCLUDE?
An IT Assessment provides a complete analysis of the current health of every aspect of a company’s IT infrastructure, including all assets, risk factors and potential vulnerabilities so that minor issues can be addressed before they become serious problems. Since the IT function’s effectiveness is tied to the objectives of the business, the following three core components are addressed:
The Technical Assessment thoroughly evaluates critical components of the IT infrastructure and rates the current health of each. Specific findings are rated on a gradual scale indicating how much attention should be paid to each component. Urgency level, as well as recommendations for improvement in areas where risk factors and vulnerabilities are identified.
- Spyware
- Anti-Virus/Anti-Malware
- Back-up and Recovery
- Software Updates and Patches
- Security
- Internet
The Physical Assessment reveals details of the hardware environment and configuration, including the amount of IT and imaging hardware, with information on age, manufacturers, performance and output volumes. It also graphically represents the physical layout of the network and servers to offer a better understanding of the unique complexities of each customer’s IT configuration.
- Hardware
- Operating System
- Firewall
- Licenses
- Software
The Business Assessment examines the customer’s day-to-day business operations and objectives in order to closely align the IT function and infrastructure to the organization’s current and future business needs.
- User Feedback
- Day to Day use
- Network efficiency
- Road Map for future expansion
- More Strategic Network
ASSESSMENT FINDINGS
Example Review Results
Evaluate your network infrastructure by reviewing your hardware, software, updates, and logs to insure they conform to the current best practice standards.
Review network stability and reliability of your network environment to verify that it is organized in accordance with industry “Best Practice” network standards. A comprehensive report will be reviewed with you providing recommendations based on our findings.
Review of your Microsoft Exchange Environment and provide a report of findings to you.
Review of your Microsoft Exchange Environment and provide a report of findings to you.
Review of your Microsoft Exchange Environment and provide a report of findings to you.
Review of your Microsoft Exchange Environment and provide a report of findings to you.
Smile’s team of Network Engineers and Solution Specialists collaborate on the finding of assessment and make detailed recommendations that address the problems that were identified.
Simplify your business. Simplify your life.
All service requests are handled by our staff of Help Desk Network Engineers and Technical Staff. Depending on the level or Support you require, service calls are routed through our support system then directed to one of our support tiers staff.
ASSESSMENT PRICING
Workstation Packages
Enterprise
Unlimited Number of Users
Unlimited Users
