WHY MANAGED
NETWORK SERVICES?
Managed Network Services (MNS) delivers top level IT support for maintaining your network and for developing technology strategies to help your business thrive.
Simplify your life. Simplify your business.
MNS provides customized solutions to meet the precise and unique IT needs of every customer. These needs range from complete outsourced monitoring, managed and maintenance of all or specific components of an organization’s IT function, infrastructure and operations, to simply managing key tactical business needs, such as network or data security application hosting or IT administration/documentation and disaster preparedness/recovery.
MNS provides a centralized “engine” of services that organizations can leverage as much or as little as needed based on their specific needs. Organizations are increasingly turning to managed service providers (MSPs) to handle elements of their IT needs as part of a collaborative arrangement with the internal IT department.
Don’t think of MNS as a take-over! MNS as a branch of your IT department. Companies are increasing relying on outside providers as part of their IT needs, so it frees up existing IT staff to focus on more strategic projects. “It elevates the IT staff and brings them out of the shadows within the organization” (CompTIA Managed Services Study)
A COMPLETE IT MANAGEMENT SOLUTION
MNS offers a comprehensive answer to IT management for businesses of all sizes based on their individual needs. The specific scope of services is always tailored to customer need with a range of standard services.
Servers
Operating systems
Storage
Cloud-based and hosted applications
Routers, switches, UPS, and other hardware
- License and login administration
- Infrastructure diagramming and documentation
Patches, updates and upgrades
Remote issue resolution
On-site system break/fix, migration, restoration and replacement
Strategic planning
- Alignment with business requirements
- Budgeting
- Business reviews
IT is More Critical than Ever
Technology has become a vital part of virtually all small and mid-sized businesses. Technology has grown more complex and difficult to stay on top of in even the most savvy organizations. In today’s business climate it is more critical than ever that a company’s technology function, maintenance, and management align with its business functions and objectives.
MNS offers numerous business benefits including:
Cost Savings
Since IT is likely not a core competence, it can almost always be managed and maintained more efficiently and economically
when it’s performed by highly trained specialists that are optimally utilized based on need.Routine Management
Proactive monitoring and maintenance, including timely and thorough implementation of standard patches, updates and upgrades, eliminates many issues before they even occur and ensures systems are at peak performance. Like changing a car’s oil, systems perform best when regularly and proactively maintained.
Awareness
IT is generally somewhat of a mystery to business owners and executives that don’t have technical backgrounds. When IT is managed as a service, business executives receive unbiased and regular feedback on IT operations, such as whether or not the IT function is best serving business needs, being proactively maintained to prevent problems or if IT spending is justified and at appropriate levels based on actual need.
Proactive Approach
Smile’s proactive monitoring and maintenance means minor issues are addressed before they become serious problems, making system performance, uptime and spending more consistent and predictable.
IT Strategy
There’s a distinction between simply “keeping everything running” and maintaining an IT strategy and plan to continuously improve and optimize the IT function to changing business needs. MNS provides virtual CIO capabilities and value without carrying the full time overhead cost of an IT professional
of that caliber.Risk Mitigation
As business grows more reliant on technology, it has also become susceptible to the inherent threats to technology operations, including data & system integrity, viruses, malware, spyware, insufficient back-up practices, compliance issues, reliance on specific IT resources/administration, lack of disaster recovery & system documentation, etc. Whether dedicated IT resources exist or not, virtually no business has the bandwidth to have all the true business risk bases covered. MNS provides complete peace of mind that your IT infrastructure is protected in the event of natural disasters and other common threats.
Smile’s Suite of Managed Services to help you simplify your business.
Managed Network Services
Managed Printer Services
Managed Telecom Services
Maintenance Services
